Frequently asked questions

In-stock items ship within 24 hours. Inside Dhaka delivery takes 1–2 days; nationwide 2–4 days via Pathao Courier or Steadfast. Made-to-order pieces add 2–3 days of printing time.

Dhaka: ৳70 (free over ৳2,000). Outside Dhaka: ৳130 (free over ৳3,000). Charges are calculated automatically at checkout.

You’ll get a WhatsApp message with a tracking link as soon as your order ships. You can also message us your order number anytime.

PLA is a plant-based bioplastic made from corn starch — rigid, lightweight and biodegradable in industrial conditions. It’s safe for indoor use, toys and decor. Avoid heat above 50°C and direct food contact.

Yes — every planter gets a food-safe waterproof inner coating. We still recommend a drainage tray for heavy watering.

Layer lines are the signature of 3D printing — like wood grain or pottery marks. We print at fine 0.2 mm layers and hand-sand each piece, so the texture feels intentional, not rough.

Send us a photo, sketch or idea on WhatsApp. We quote within 24 hours, share a 3D preview for approval, then print and deliver — usually within a week. 50% advance required.

Absolutely — logos, nameplates, event giveaways and bulk corporate gifts are our specialty. Bulk pricing starts at 20 pieces.

7-day easy returns for manufacturing defects or transit damage — we replace or refund, your choice. Custom orders are non-refundable once the design is approved.

Cash on Delivery nationwide, bKash, Nagad, and Visa/Mastercard. Custom orders require a 50% advance via bKash or Nagad.